Privacy Policy

1. Who We Are

LinkKitHub ("we", "us", "our") is a creator monetization platform that provides a link-in-bio page, digital product storefront, booking system, and Instagram automation tools. This policy covers data collected through linkkithub.com, our dashboard, our public creator bio pages, and our API.

2. Information We Collect

From creators (account holders):

• Account details: name, email address, username, and password (stored as a secure hash, never in plain text)
• Profile details you choose to add: display name, bio, category, location, avatar photo/video, business email
• Instagram account information when you connect it: your Instagram Business/Creator account ID, username, and an access token used to send automated replies on your behalf
• Payment account details when you connect Razorpay or Stripe: we store only the resulting account ID — your bank details, card numbers, and KYC documents go directly to Razorpay/Stripe and are never stored on our servers
• Subscription and billing history for your LinkKitHub plan (Free, Pro, or Elite)

From visitors to a creator's public bio page:

• Email address, if you subscribe to a creator's mailing list or book a consultation
• Name and appointment details, if you book a 1:1 session
• Your Instagram user ID and message content, if you comment or DM a creator who has Instagram automation enabled — used only to deliver the automated reply you requested
• Purchase details (email, item, amount) if you buy a digital product — payment itself is processed directly by Razorpay or Stripe

3. How We Use Information

• To operate your account, your public bio page, and the features you enable
• To deliver Instagram auto-replies and DMs that a creator has configured
• To process bookings, product purchases, and creator payouts (via Razorpay/Stripe)
• To send transactional emails (booking confirmations, receipts, account notices) via our email provider, Resend
• To power the optional AI chatbot (Elite plan), which uses Google's Gemini API to answer visitor questions
• To enforce plan limits, prevent abuse, and keep the platform secure

4. Third-Party Services We Use

We rely on the following providers to run LinkKitHub. Each only receives the data needed to perform its function:

5. Instagram Platform Data

Data we receive from Instagram (comments, DM sender IDs, message text) is used solely to run the automation a creator has configured — matching keywords, sending a reply, and tracking whether a follow-gate step was completed. We do not sell this data, use it for advertising, or share it outside what's needed to deliver the automation. This use complies with Meta's Platform Terms.

6. Cookies & Local Storage

We use browser local storage to keep you logged in to the dashboard (storing your user ID, username, and a signed session token on your device) and to remember an anonymous visitor ID for the AI chatbot, so it can recall earlier messages in a conversation. We do not use third-party advertising or tracking cookies.

7. Data Retention & Deletion

If you delete your LinkKitHub account, it enters a 30-day grace period during which logging back in cancels the deletion. If you do not return within 30 days, your account and associated data (links, products, leads, bookings, and automation history) are permanently and automatically purged from our systems.

For step-by-step instructions — including how to remove only your Instagram data while keeping your account — see our Data Deletion page.

8. Data Security

Passwords are stored as secure hashes. Access tokens and API secrets are stored as encrypted environment variables, never in our source code. Admin-level operations require a separate secret key. We use HTTPS across the platform.

9. Your Rights

You can access, correct, or delete your data at any time from your Profile settings, or by deleting your account. If you're a visitor who contacted a creator through LinkKitHub and want your data removed, contact us and we'll help route your request.

10. Children's Privacy

LinkKitHub is intended for users who are at least 18 years old, or the age of majority in their jurisdiction. We do not knowingly collect data from children.

11. International Users

LinkKitHub is operated from India. If you use LinkKitHub from outside India, your information may be processed in India and other countries where our service providers operate.

12. Changes to This Policy

We may update this policy as LinkKitHub evolves. We'll update the "Last updated" date above when we do. Continued use of LinkKitHub after a change means you accept the updated policy.

13. Contact Us

Questions about this policy or your data? Reach out via our Contact page.